Outage in Cherwell

Ivanti Neurons for MDM Service degradation - https://na1.mobileiron.com

Resolved Minor
December 09, 2024 - Started 12 days ago - Lasted 1 day
Official incident page

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Outage Details

A number of Ivanti Neurons for MDM customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 04:52AM

This incident has been resolved.

MONITORING 12 days ago - at 12/09/2024 01:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 12/09/2024 01:21PM

A number of Ivanti Neurons for MDM customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.

Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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