Claude.ai experienced elevated errors for 44 minutes, causing the service to freeze and display blank white screens when users attempted to navigate or perform actions. The issue affected the main Claude.ai platform and prevented normal functionality. The problem was resolved after engineers applied a fix that restored normal success rates for requests.
This incident has been resolved.
We have applied a fix and success rates for requests on Claude.ai have returned to normal. We are monitoring closely to ensure no further issues.
We are investigating elevated errors for users of Claude.ai, and will provide an update as soon as possible.
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