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Outage in Claude

Elevated errors on Claude.ai

Resolved Minor
May 21, 2026 - Started 3 days ago - Lasted 44 minutes
Official incident page

Incident Report

Summary AI Generated

Claude.ai experienced elevated errors for 44 minutes, causing the service to freeze and display blank white screens when users attempted to navigate or perform actions. The issue affected the main Claude.ai platform and prevented normal functionality. The problem was resolved after engineers applied a fix that restored normal success rates for requests.

We are investigating elevated errors for users of Claude.ai, and will provide an update as soon as possible.
Components affected
Claude claude.ai
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/21/2026 09:08PM

This incident has been resolved.

MONITORING 3 days ago - at 05/21/2026 08:42PM

We have applied a fix and success rates for requests on Claude.ai have returned to normal. We are monitoring closely to ensure no further issues.

INVESTIGATING 3 days ago - at 05/21/2026 08:24PM

We are investigating elevated errors for users of Claude.ai, and will provide an update as soon as possible.

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