Outage in Cloudways

Issue with chat support(Intercom)

Resolved Minor
March 22, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are facing intermittent issues with our live chat tool Intercom and are reporting the issues to intercom team, regret any inconvenience being caused to our customers who are experiencing slow response on live chat during this issue.
Components affected
Cloudways Support
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/22/2023 06:42PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 03/22/2023 04:23PM

We are facing intermittent issues with our live chat tool Intercom and are reporting the issues to intercom team, regret any inconvenience being caused to our customers who are experiencing slow response on live chat during this issue.

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