ConnectWise status updated
ConnectWise is having a minor outage
This chart shows the number of user-reported issues for ConnectWise service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where ConnectWise users are reporting performance issues or downtime. The map shows recent outages from around the world.
ConnectWise Outage MapSee what users are saying about ConnectWise issues that impacted them and how they are affected by the outage.
I've been having issues with connecting to remote computers since yesterday..
Mike - I cannot access our ScreenConnect page; nobody at my company can. I try to reach the Customer Service Chat Bot, but it doesn't appear to be working either. Are you all having issues?.
Jerry - ConnectWise ScreenConnect remote connection is not working.
JC - ConnectWise ScreenConnect is down.
Chris - ConnectWise Control License Server not responding..
Lea - Not able to get past Dashboard.
Kerry - We cannot connect to any of our clients. On the client side the connection status says "Waiting for your..." as it cannot seem to connect to the relay server.. This is across 200+ endpoints..
Jon - Remote sessions are not negotiating, a client shows up, but the connection never completes..
Jason - Calendar sync to Google as well as TimeZest integration seems to be down.
Mike - Error handling RPC response: Error parsing JSON: SyntaxError: Unexpected token '<'.
In the last 90 days, ConnectWise had 31 incidents (6 major outages and 25 minor incidents) with a median duration of 1 hour 54 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 424 incidents since started monitoring ConnectWise status in January 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ConnectWise outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
KNOWN ISSUE: Please be advised that prepayments are currently unavailable. We apologize for any i...
|
Jan 13, 2026 at 01:35 AM UTC
|
about 1 hour |
|
We are currently investigating reports of Windows UAC prompts related to Winget on RMM endpoints ...
|
Jan 08, 2026 at 12:41 PM UTC
|
about 2 hours |
|
We are currently investigating reports of users experiencing login issues for Asio console. We wi...
|
Jan 07, 2026 at 10:36 AM UTC
|
8 minutes |
|
We are aware that partners are receiving a 502 Proxy error message when navigating to the User Do...
|
Dec 31, 2025 at 02:44 AM UTC
|
about 2 hours |
|
Investigating potential incident
Investigating: WisePay payments screen not loading
Inciden...
|
Dec 30, 2025 at 07:41 PM UTC
|
about 7 hours |
|
We are currently investigating reports of cloud instances down in our US East Region on ScreenCon...
|
Dec 23, 2025 at 03:46 PM UTC
|
about 2 hours |
|
We are currently investigating reports of ScreenConnect servers down in the EU region . We will f...
|
Dec 23, 2025 at 01:26 PM UTC
|
44 minutes |
|
A fix has been implemented and we are monitoring the results.
|
Dec 22, 2025 at 04:35 PM UTC
|
about 1 hour |
|
We are experiencing a possible issue with Co-Managed Backup NOC services that appears to be causi...
|
Dec 19, 2025 at 08:00 PM UTC
|
4 days |
|
We are currently investigating an issue within Elastic that is affecting the ConnectWise SIEM PbA...
|
Dec 19, 2025 at 04:12 PM UTC
|
about 5 hours |
Check the current status of the 32 components, services, or regions being monitored for ConnectWise.
IsDown has maintained continuous monitoring of ConnectWise, a Project & Work Management solution, since January 2023. Our database contains 424 documented incidents from the past 3 years, giving us deep insight into ConnectWise's reliability patterns and typical resolution times. We parse ConnectWise's official status page across all 32 components, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.
When ConnectWise experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor ConnectWise and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of ConnectWise (and 5,420+ other services) for issues. We collect the status and outage information across all 32 ConnectWise components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from ConnectWise and other services, focusing only on those affecting your business.
IsDown checks ConnectWise official status page for major/minor outages or downtimes. A major outage is when ConnectWise experiences a critical issue that severely affects one or more services/regions. A minor incident is when ConnectWise experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ConnectWise outage, we send you an alert and update your dashboard and status page.
ConnectWise and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ConnectWise status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors ConnectWise and all their 32 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ConnectWise but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from ConnectWise and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of ConnectWise and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ConnectWise down?'
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Need similar to Downdetector ConnectWise alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect ConnectWise outages, IsDown monitors ConnectWise's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official ConnectWise status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including ConnectWise in a single dashboard. | ||
| Instant ConnectWise outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ConnectWise official status and user-reported issues. | ||
| Maintenance feed for ConnectWise | ||
| Granular alerts filtering by ConnectWise components and regions. |
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ConnectWise is down. You can check ConnectWise status and incident details on the top of the page. IsDown continuously monitors ConnectWise official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ConnectWise seems to be having problems. You can check ConnectWise status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ConnectWise being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ConnectWise official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ConnectWise last outage was on January 13, 2026 with the title "KNOWN ISSUE: Prepayments unavailable"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ConnectWise and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ConnectWise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ConnectWise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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