Datto status updated
Datto is having a minor outage
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'
DetailsNumber of user-reported issues for Datto over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See where Datto users are reporting performance issues or even downtime. The map shows recent reports from around the world.
Datto Outages MapSee what users are saying about Datto issues that impacted them and how they are affected by the outage.
Sign in and authentication problem..
Tester - Loading a sorry we have a problem page..
Mark - Site is down. When I go to app.backupify.com , I get a "We're Sorry, but somthing went wrong" message.
Jamie - We're sorry, but there was a problem serving this page. Please contact Support for assistance. Response code: 502.
Neil - All of my users accounts have been deactivated, including all of the super users.
Allen - Unable using web remote and agent browser access to support remote pc..
Del - Unable to login to Datto Rmm, keeps saying incorrect username or password.
Ali - Nothing working, Indesign won't open.
Todd - Cannot perform bare metal restore of critical down system because of this outage!.
Juliann - All my devices in Datto Network Managment are "down" while they are all up, they can't make the connection to the datto servers I guess, but they are connected to internet..
In the last 90 days, Datto had 71 incidents (36 major outages and 35 minor incidents) with a median duration of 12 hours 10 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 842 incidents since started monitoring Datto status in March 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Datto outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1'...
|
Jan 15, 2026 at 04:02 PM UTC
|
about 22 hours |
|
Web Remote Sessions Fail to Connect for Specific Web Remote Versions
|
Jan 15, 2026 at 01:18 AM UTC
|
2 days |
|
Web Remote fails to connect and 502's.
|
Jan 13, 2026 at 01:43 AM UTC
|
about 11 hours |
|
We are experiencing a partial service disruption on na1vsa37 that may affect the application func...
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Jan 12, 2026 at 03:48 PM UTC
|
about 2 hours |
|
We are aware of a problem where Datto Direct to Cloud Agent Pairing Services are currently failin...
|
Jan 12, 2026 at 01:28 PM UTC
|
about 23 hours |
|
We are currently experiencing service disruption for US - NA1VSA04, where administrators may be u...
|
Jan 11, 2026 at 06:01 AM UTC
|
about 3 hours |
|
We are aware of a problem where latency and 'service unavailable' errors are displaying for Kasey...
|
Jan 09, 2026 at 09:47 PM UTC
|
39 minutes |
|
We are aware of a problem where new Endpoint Backup v2 deployments in the UK region will fail to ...
|
Jan 09, 2026 at 08:56 PM UTC
|
4 days |
|
We are currently experiencing service disruption for US - NA1VSA04, where administrators may be u...
|
Jan 09, 2026 at 06:59 AM UTC
|
about 10 hours |
|
We are aware of a problem where new Endpoint Backup v2 deployments in the UK region will fail to ...
|
Jan 08, 2026 at 04:53 PM UTC
|
about 4 hours |
IsDown aggregates scheduled maintenances for Datto. Currently, there are 3 more maintenances scheduled.
Scheduled for January 17, 2026 at 04:30 PM UTC · until 08:30 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled for January 17, 2026 at 10:00 PM UTC · until 02:00 AM UTC
We will be performing a routine server maintenance to Autotask PSA on Saturday, January 17th starting at 5:00pm ET for an estimated 4 hours. During the maintenance period, Autotask customers may be briefly logged out. Subscribe to receive up-to-...
Scheduled for January 19, 2026 at 10:00 AM UTC · until 12:03 PM UTC
In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a bri...
Check the current status of the 12 components, services, or regions being monitored for Datto.
IsDown has maintained continuous monitoring of Datto, a Backup & Disaster Recovery solution, since March 2021. Our database contains 842 documented incidents from the past 5 years, giving us deep insight into Datto's reliability patterns and typical resolution times. We parse Datto's official status page across all 71 components and 12 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Datto experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Datto and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Datto (and 5,420+ other services) for issues. We collect the status and outage information across all 71 Datto components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Datto and other services, focusing only on those affecting your business.
IsDown checks Datto official status page for major/minor outages or downtimes. A major outage is when Datto experiences a critical issue that severely affects one or more services/regions. A minor incident is when Datto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Datto outage, we send you an alert and update your dashboard and status page.
Datto and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Datto status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Datto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Datto and all their 71 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Datto but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Datto and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Datto and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Datto down?'
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Need similar to Downdetector Datto alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Datto outages, IsDown monitors Datto's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Datto status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Datto in a single dashboard. | ||
| Instant Datto outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Datto official status and user-reported issues. | ||
| Maintenance feed for Datto | ||
| Granular alerts filtering by Datto components and regions. |
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Datto is down. You can check Datto status and incident details on the top of the page. IsDown continuously monitors Datto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Datto seems to be having problems. You can check Datto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Datto might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Datto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Datto last outage was on January 15, 2026 with the title "Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1'"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Datto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Datto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Datto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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