Outage in Documo

Faxes Not Syncing

Resolved Minor
April 27, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing faxes to not sync to our portal for a subset of customers. Outbound is working as expected. Engineers are engaged and we will provide updates as soon as possible.
Components affected
Documo Fax Services
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/27/2023 05:26PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 04/27/2023 04:23PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 04/27/2023 03:41PM

We are currently investigating an issue causing faxes to not sync to our portal for a subset of customers. Outbound is working as expected. Engineers are engaged and we will provide updates as soon as possible.

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