Outage in DocuSign
Customers Unable to Purchase Plans (Incident 5034)
Resolved MinorIncident Report
Summary AI Generated
DocuSign experienced a service incident where customers were unable to purchase plans. The issue lasted 12 minutes and was classified as minor. The incident was actively investigated and resolved.
We are actively investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/05/2026 10:32PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
3 days ago - at 06/05/2026 10:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 06/05/2026 10:15PM
We have identified the issue and a fix is being implemented.
INVESTIGATING
3 days ago - at 06/05/2026 10:02PM
We are actively investigating this issue.
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