Outage in Expensya

Performance degradation

Resolved Minor
November 14, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks on Expensya. We will keep you updated soon. We appreciate your patience. Sincerely,
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/14/2024 12:28PM

Dear users,

This incident has been resolved.

Thank you again for your patience.

MONITORING about 1 month ago - at 11/14/2024 11:40AM

Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,

IDENTIFIED about 1 month ago - at 11/14/2024 10:03AM

We are currently experiencing an unexpected issue with our Cloud provider Microsoft Azure, we are actively working on resolving it.

IDENTIFIED about 1 month ago - at 11/14/2024 09:00AM

The issue has been identified, and a fix is being implemented

INVESTIGATING about 1 month ago - at 11/14/2024 08:28AM

Dear Users,
We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.
During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks on Expensya.
We will keep you updated soon. We appreciate your patience.
Sincerely,

Latest Expensya outages

Performance degradation - 26 days ago
Performance degradation - about 1 month ago
Performance degradation - about 1 month ago

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