Outage in GitLab

Error when installing GitLab for Jira Cloud app

Resolved Minor
November 19, 2024 - Started 4 days ago - Lasted about 11 hours

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Outage Details

We're aware of an issue with installing the GitLab for Jira Cloud app from Atlassian Marketplace and are investigating. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872
Components affected
GitLab Website
Latest Updates ( sorted recent to last )
4 days ago - at 11/19/2024 11:27AM

We're aware of an issue with installing the GitLab for Jira Cloud app from Atlassian Marketplace and are investigating. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

4 days ago - at 11/19/2024 12:08PM

We've identified the root cause and are currently working on a merge request to fix the issue. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

4 days ago - at 11/19/2024 12:51PM

The merge request to fix the issue is still in progress, but expected to complete shortly. We will confirm when it has been merged or provide another update sooner if relevant. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

4 days ago - at 11/19/2024 02:19PM

The fix has been merged and is currently being deployed to production. We will confirm when deployment has completed or provide another update sooner if relevant. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

4 days ago - at 11/19/2024 10:02PM

The fix has been deployed to production and has been tested; we believe that issues with the GitLab for Jira Cloud application are resolved; we are monitoring to confirm. See more details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/18872

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