Outage in GoFormz

Degregated Performance of Salesforce Connected Workflows

Resolved Minor
April 11, 2023 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

Beginning on Thursday (April 6, 2023), the GoFormz Workflow-Salesforce app began to experience latency and timeouts due to a Salesforce outage impacting our integration. This, combined with related client issues, created a backlog of Salesforce workflow jobs in the GoFormz workflow queue. Once resolved, workflows were successfully running, but we were still experiencing slowness from items in the queue. At approximately 11:00am PST today (April 11, 2023), all queue items have processed and operating times have returned to normal.
Components affected
GoFormz Automated Workflows
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/13/2023 07:48PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/11/2023 11:21PM

Beginning on Thursday (April 6, 2023), the GoFormz Workflow-Salesforce app began to experience latency and timeouts due to a Salesforce outage impacting our integration. This, combined with related client issues, created a backlog of Salesforce workflow jobs in the GoFormz workflow queue. Once resolved, workflows were successfully running, but we were still experiencing slowness from items in the queue. At approximately 11:00am PST today (April 11, 2023), all queue items have processed and operating times have returned to normal.

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