GoTo status updated
GoTo is working normally
This chart shows the number of user-reported issues for GoTo service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report GoTo is down. The map shows recent GoTo outages from around the world.
GoTo Outage MapSee what users report when GoTo is down and how GoTo outages affect them.
I have been unable to obtain support as any pop up screen does not appear except the window that says I am connected but am not able to allow support agent to access my computer..
In the last 90 days, GoTo had 4 incidents with a median duration of 42 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check GoTo status history below. IsDown detects when GoTo is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are aware that a subset of customers may be experiencing inbound/outbound call failure, as wel...
|
Jan 18, 2026 at 06:04 PM UTC
|
38 minutes |
|
We are actively investigating reports that some GoTo Connect customers may be experiencing call i...
|
Dec 18, 2025 at 07:29 PM UTC
|
about 1 hour |
|
We are actively investigating reports that some LogMeIn Resolve customers may be experiencing iss...
|
Oct 29, 2025 at 04:16 PM UTC
|
about 6 hours |
|
We are actively investigating reports that some GoToMyPC customers may be experiencing issues in ...
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Oct 26, 2025 at 10:35 AM UTC
|
25 minutes |
|
We are actively investigating reports that some GoTo Connect customers may be experiencing audio...
|
Oct 21, 2025 at 03:51 PM UTC
|
about 1 hour |
|
GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Ac...
We are actively investigating reports that GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC (...
|
Oct 20, 2025 at 08:16 AM UTC
|
about 14 hours |
|
We continue to investigate reports from some GoTo Assist Remote Support customers regarding inter...
|
Oct 08, 2025 at 06:53 AM UTC
|
about 11 hours |
|
GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training and Openvoice, GoToAssist (Remote Support...
We are actively investigating reports that some GoTo Connect Contact Centre, GoTo Meeting, GoTo W...
|
Oct 06, 2025 at 08:40 AM UTC
|
1 day |
|
Our engineers have identified an issue where Call Event Reports API may have stopped receiving no...
|
Sep 25, 2025 at 06:25 PM UTC
|
about 2 hours |
|
We are actively investigating reports that some Contact Center – Call Queues and Contact Center –...
|
Sep 18, 2025 at 05:59 PM UTC
|
22 minutes |
Check upcoming GoTo maintenance windows. 1 scheduled maintenances may affect GoTo status.
Scheduled for January 30, 2026 at 07:00 AM UTC · until 08:00 AM UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to ...
Check if any GoTo component is down. View the current status of 11 services and regions.
IsDown has monitored GoTo continuously since January 2025, tracking this VoIP & Communication for 1 year. Over that time, we've documented 81 outages and incidents, averaging 6.8 per month. When GoTo goes down, incidents typically resolve within 110 minutes based on historical data.
We monitor GoTo's official status page across 64 components organized into 11 groups. IsDown interprets GoTo statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When GoTo is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track GoTo status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks GoTo's status page every few minutes, across all 64 components. We combine official status data with user reports to detect when GoTo is down, often before the vendor announces it.
When GoTo status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks GoTo official status page for major/minor outages or downtimes. A major outage is when GoTo experiences a critical issue that severely affects one or more services/regions. A minor incident is when GoTo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a GoTo outage, we send you an alert and update your dashboard and status page.
GoTo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in GoTo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
GoTo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors GoTo and all their 64 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GoTo is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor GoTo health alongside all your other vendors in a single view.
Get notified when GoTo is down. Filter by severity to skip noise.
Route GoTo outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share GoTo service status with your team or customers on a branded page.
Looking for GoTo outage alerts like Downdetector? IsDown monitors GoTo's official status page for verified incident data, not just user reports. Know exactly when GoTo is down, which components are affected, and when service health is restored. Here's why official GoTo status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official GoTo status page monitoring. Know when GoTo is down with real time incident details. | ||
| Monitor 5,420+ services including GoTo in a single dashboard. | ||
| Instant GoTo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: GoTo official status plus user reports for early outage detection. | ||
| Maintenance feed for GoTo | ||
| Granular alerts filtering by GoTo components and regions. |
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GoTo isn't down. You can check GoTo status and incident details on the top of the page. IsDown continuously monitors GoTo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GoTo is currently operational. You can check GoTo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GoTo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GoTo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GoTo last outage was on January 18, 2026 with the title "GoTo Connect - inbound/outbound call failure in livephx"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GoTo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if GoTo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GoTo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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