Indonesia - General Service Degradation

The issue has been successfully resolved and the service is once again operational. During the reported period, multiple service degradations were identified in our Indonesia Data Center, which subsequently may have caused further issues with the services affected.

Start (UTC): 17 September 2025 05:38
End (UTC): 17 September 2025 07.30
Impact: You may received 5xx responses to your requests or notice that messages are currently experiencing some latency due to retries.

Our teams continue assessing the situation and actively working on a resolution. We will keep you posted with further information.

We are continuing to investigate this issue.

We are currently experiencing a degradation affecting multiple services on the Indonesia data center. You may receive 5xx responses to your requests or notice that messages are currently experiencing some latency due to retries. Our engineering team is investigating the issue, and we will keep you posted with further findings.