Outage in Ivanti Cloud

Ivanti Neurons for MDM Service Degradation - https://na2.mobileiron.com/ - SRE-168986

Resolved Minor
January 29, 2024 - Started almost 2 years ago - Lasted 3 days
Official incident page

Incident Report

A number of Ivanti Neurons for MDM customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Components affected
Ivanti Cloud https://na2.mobileiron.com

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/02/2024 07:55AM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/30/2024 09:17PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 01/30/2024 06:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 01/30/2024 04:28PM

Ivanti Site Reliability Engineering is investigating an issue where device UI information may be delayed in the admin portal.

MONITORING almost 2 years ago - at 01/29/2024 11:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 01/29/2024 11:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 01/29/2024 09:57PM

A number of Ivanti Neurons for MDM customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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