Outage in JustCall
Pipedrive API - error while refreshing tokens
Resolved Minor
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Outage Details
We are receiving reports from our engineering team that there are issues while refreshing the access tokens for Pipedrive. These tokens help us access your account data and are required to keep your integration active with us. We are yet to confirm if this is an issue from PIpedrive's end or ours.
So far things are not looking good and we will have an update for you in another 20 minutes.
Latest Updates ( sorted recent to last )
MONITORING
over 4 years ago - at 02/10/2021 02:59PM
Things look good at the moment. The last error reported from their APIs was around 13 minutes back. We will continue to monitor the situation and mark this issue as resolved as soon as we get a green signal from our engineering team.
IDENTIFIED
over 4 years ago - at 02/10/2021 02:56PM
We can confirm that this is an issue from Pipedrive's end. We have reached out to our contacts in Pipedrive to gather an update from them.
INVESTIGATING
over 4 years ago - at 02/10/2021 02:40PM
We are investigating the issue. Meanwhile, looks like Pipedrive's web app is down as well. More info: https://status.pipedrive.com
INVESTIGATING
over 4 years ago - at 02/10/2021 02:38PM
We are receiving reports from our engineering team that there are issues while refreshing the access tokens for Pipedrive. These tokens help us access your account data and are required to keep your integration active with us. We are yet to confirm if this is an issue from PIpedrive's end or ours.
So far things are not looking good and we will have an update for you in another 20 minutes.
Latest JustCall outages
JustCall app is loading slow - over 1 year ago
JustCall App loading slow for some customers - almost 2 years ago
Intermittent issues in loading JustCall app. Start time : 10.27am GMT - about 3 years ago
Elevated API Errors - 403 from Copper servers - over 3 years ago
Elevated API Errors in Live Dashboard - over 3 years ago
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