Outage in Kaseya
Datto BCDR - Server3921 (US-East) - Degraded Node Functionality
Resolved MinorIncident Report
Summary AI Generated
Kaseya's Datto BCDR service experienced degraded performance for users paired to Server3921 in the US-East region, specifically affecting offsite operations. The incident lasted 21.8 hours, during which users experienced reduced functionality with their backup and disaster recovery operations. The Kaseya R&D team identified and implemented a fix, monitored the results, and fully resolved the issue.
We are aware of a problem where BCDR users paired to Server3921 in the US-East region are experiencing degraded performance in offsite operations.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/19/2026 01:01PM
This incident has been resolved.
MONITORING
5 days ago - at 05/18/2026 07:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 05/18/2026 03:15PM
We are aware of a problem where BCDR users paired to Server3921 in the US-East region are experiencing degraded performance in offsite operations.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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