Outage in Klaviyo
WhatsApp Disruption
Resolved MajorIncident Report
Summary AI Generated
Klaviyo experienced a major WhatsApp service disruption lasting 5.8 hours due to an upstream provider outage, affecting all WhatsApp functionality including message sending, integration setup, and template editing. The incident was resolved on June 6, 2026 at 6:45 PM US/Eastern with all WhatsApp services restored to normal operation.
All WhatsApp functionality is currently unavailable for customers due to an upstream provider outage (including sending, integration setup and template editing). The Engineering team is actively investigating and will share more information as soon as it becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/06/2026 11:05PM
The issue affecting WhatsApp features within Klaviyo has been resolved as of 6:45 PM US/Eastern on June 6, 2026. Our Engineering team has monitored performance and see that WhatsApp services have been restored including message sending, integration setup and template editing. This incident has been resolved.
INVESTIGATING
2 days ago - at 06/06/2026 05:18PM
All WhatsApp functionality is currently unavailable for customers due to an upstream provider outage (including sending, integration setup and template editing). The Engineering team is actively investigating and will share more information as soon as it becomes available.
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