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Outage in Mastercard API

Sandbox - Service issue detected

Resolved Major
May 01, 2026 - Started about 1 month ago - Lasted 1 day

Incident Report

Summary AI Generated

The Mastercard API sandbox environment experienced a major service issue affecting MDES Customer Service and Spend Alerts or Controls components. The outage lasted 28.6 hours, impacting developers' ability to test and integrate with these services in the sandbox environment. The incident has been resolved and normal sandbox functionality has been restored.

Affected services: MDES Customer Service, Spend Alerts or Controls

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