McDonald's Mobile App is operational
Updated a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Peter
I clicked reorder last meal and it shows nothing on the screen of what I am about to buy.
Aja
App keeps telling me that they are facing some issues placing my McDelivery order right now. Please try again shortly. It also gives the option for pick up.
Ashlee
App won’t allow you to check out
Saul
Been a few days. Won't let me order. It says to check internet but I have internet
Aidan
App is frozen on home screen, even uninstalled and reinstalled and still have the issue
Douglas
App won’t open or let me log in
Courtney
Not letting me make an order for pick up, saying ‘cart error’
Madeline
Placing orders; the app won’t accept any online form of payment
Wyatt
Wont ever let me buy anything. Says it’s an issue on their end.
Madison
The app won't open at all
Shyanne
It won’t let payment go through
Kayla
Not letting order go through
Paige
Mobile ordering says no stores available anywhere.
Erin
Maccas server is down, cannot place any order or even look at the menu
Aaron
App freezes when ordering a meal. It freezes when selecting to add a drink.
Pam
It won’t let me use any deals because it says I’m in California. I go to change location and pick Robinson, IL then it just goes right back to a California location
Tajahnae
Mobile app won’t process my card payment
Stian
Doesn’t wanna open and gives me error got i have the newest version.
Tyrena
It won’t let me pay, and I have tried multiple different ways.
Kelsa
The app won’t let me place my order to have it delivered
Chantella
It’s not letting me place my order
Cindy
My app is not working on my iPhone
Terence
It’s saying we are not able to place your order at this moment. Please try again later
Brianna
Says it’s expirencing issues
Matt
App won’t allow sign in or load locations
Maegan
Won't let me login with anything
Eilidh
It won't let me order it at the delivery checkout
Kelly
The app is saying the McDonald's network is down.
George
Meals arnt able to be added to basket
David
Cant get the "you want fries with that" game to open up on app....entered codes yesterday but today its not opening.
Nicolas
I cannot connect any email to the app
Mat
Won’t let me order anything that I ordered before
rafa
says store is unavailable and qr code for rewards is broken also
Brian
The McDonald's app is saying it's down that they are having issues.
Me
App keeps crashing… will launch 🚀 for a few seconds, then crashes 💥 😣
willy
cannot launch the app keep having error and ask to try again
Aidan
The app wont let me purchase anything its not my cards they work elsewhere
London
Won't show rewards, asks me to refresh, but when I do, nothing changes or it logs me out entirely.
Lee
Trying to order but says I already have an order in
Bill
For the past week the only way my app works about 1/2 the time is if I uninstall the app and reinstall it every time I go to McDonald's. After that single usage, the app doesn't show points, rewards, or deals. It says to refresh the screen, but, that does nothing.
Terry
App will not start up. Just "M"
Emily
Wont save payment nor will accept payment
Glenn
Wont allow me to sign in.
Gemma
Menu not loading so unable to order
Terrell
Stupid dcs error when trying to sign in
Tom
Payment won't go through. Error pops up saying it's a problem on their end and to try again later.
Nicole
Says having issues on their end
Ivan
Conection error sk version
Nicole
Says error on their end and need to place order in person, however the coupon/reward I’m trying to use is in app eligible only.
Ethan
Everything that has to do with bonuses or points says there is an error
Katen
Placed my order and it only gets as far as payment page click on it then just a blank screen
el
not letting me look at the menu whatsoever , saying there is a problem
Alec
Down since last update. Asking me to log in then brings up log in and can't log in won't allow me.
Brad
When going to checkout it either goes to a blank screen or reloads the same page multiple times landing on a 0.00 cost that wont go through instead of the intended cost
Quinn
the app will not allow me to log into my account to view my points or anything
Leigh
When pressing check out, just keeps coming up with an error so can’t open my order or confirm it! Such a shit app
Dave
I put an order though. App frozen and now won't open.
Jo
App frozen, will not let me select anything. loads to main page but i cant scroll or click on anything
Kelli
It just keeps loading wont open.
Rikke
It won’t let me access my order
IsDown has tracked 20 incidents since started monitoring McDonald's Mobile App status in February 2023.
5 months ago · lasted about 1 hour
Users experiencing service outage with payment: checkout fails, and app freezes when selecting payment methods like Apple Pay or PayPal. More details
6 months ago · lasted about 2 hours
7 months ago · lasted about 2 hours
We've tracked and collected 20 incidents since started monitoring McDonald's Mobile App status
0 incidents in 2025
Number of Incidents
0 issues
Last incident
163 days ago
McDonald's Mobile App isn't down. You can check McDonald's Mobile App status and incident details on the top of the page. IsDown continuously monitors McDonald's Mobile App official status page every few minutes. In the last 24 hours, there were 0 outages reported.
McDonald's Mobile App is currently operational. You can check McDonald's Mobile App status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of McDonald's Mobile App being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the McDonald's Mobile App official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of McDonald's Mobile App last outage
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.