Outage in Mercatus
Some SSO based clients are having difficultly accessing the platform.
Resolved Minor
January 10, 2018 - Started over 7 years ago
Official incident page
Official incident page
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Outage Details
The engineering team is investigating recent issues with accessing the platform for limited SSO clients.
Latest Updates ( sorted recent to last )
RESOLVED
over 7 years ago - at 01/10/2018 02:43PM
Due to the certificate updates for our authentication services on January 8th, some clients are experiencing issues with invalid cached tokens on their browser. Clearing your local cookies and cache for all gomercatus.com will resolve the issue. Mercatus support teams are available to assist with this process and can be reached at support@gomercatus.com if you encounter this issue.
INVESTIGATING
over 7 years ago - at 01/10/2018 02:27PM
The engineering team is investigating recent issues with accessing the platform for limited SSO clients.
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