Outage in Mixmax

Compose windows are partially unavailable

Resolved Minor
June 02, 2020 - Started over 5 years ago - Lasted almost 2 years
Official incident page

Incident Report

Compose windows in the sequence editor and when using Mixmax 1.0 are partially unavailable. We are investigating the issue and will have an update in 15 minutes.

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Latest Updates ( sorted recent to last )
MONITORING over 5 years ago - at 06/02/2020 11:28PM

We are continuing to monitor the situation as improvements are deployed. We'll have an update in 30 minutes.

MONITORING over 5 years ago - at 06/02/2020 10:58PM

We are continuing to monitor the situation and deploy additional remediation. We'll have an update in 30 minutes.

MONITORING over 5 years ago - at 06/02/2020 10:23PM

We are deploying additional remediation to resolve the issue in the sequence editor. We'll have an update in 30 minutes.

MONITORING over 5 years ago - at 06/02/2020 09:44PM

We are continuing to monitor the remediation and have seen improvement to compose and sequence editor windows. We'll have an update in 30 minutes.

MONITORING over 5 years ago - at 06/02/2020 09:07PM

We've identified and remediated the issue. If you're experiencing the issue perform a hard refresh of the affected Chrome tabs. We'll update again in 30 minutes.

INVESTIGATING over 5 years ago - at 06/02/2020 08:51PM

Compose windows in the sequence editor and when using Mixmax 1.0 are partially unavailable. We are investigating the issue and will have an update in 15 minutes.

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