Outage in Ocean Insights

Intermittent delays in Ocean Shipment Updates and CTT Access Interruption

Resolved Minor
March 19, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, We would like to inform that our customers may still intermittently experience delays in ocean shipment updates. Additionally, those using the Container Track & Trace (CTT) system directly may face availability issues when accessing the CTT API and UI. We apologize for any inconvenience this may cause and appreciate your understanding. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Regards, Abhra Roy Choudhury
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 04:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/19/2025 01:55PM

Dear Valued Customer,

We would like to inform that our customers may still intermittently experience delays in ocean shipment updates. Additionally, those using the Container Track & Trace (CTT) system directly may face availability issues when accessing the CTT API and UI.

We apologize for any inconvenience this may cause and appreciate your understanding.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Abhra Roy Choudhury

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