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Outage in Paystack

Nigeria: Degraded Performance on Paystack Direct Debit

Resolved Minor
May 20, 2026 - Started 4 days ago - Lasted 1 day

Incident Report

We are seeing an increase in failures on Paystack Direct Debit, as a result of a provider downtime. As a result, attempts to link new accounts, and complete payments with already linked accounts may fail.We are in communication with our processing partner to get this resolved as quickly as possible, and will share updates as soon as possible.We apologize for any inconvenience this might cause.

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INVESTIGATING 4 days ago - at 05/20/2026 09:03AM

We are seeing an increase in failures on Paystack Direct Debit, as a result of a provider downtime. As a result, attempts to link new accounts, and complete payments with already linked accounts may fail.We are in communication with our processing partner to get this resolved as quickly as possible, and will share updates as soon as possible.We apologize for any inconvenience this might cause.

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