Outage in Paystack
Nigeria: NIBSS Downtime affecting Outward and Inward Transfers
Resolved Major
May 20, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
We are experiencing an increase in failures on inward **(_Pay with Transfer and Dedicated Virtual Accounts)_** and outward Transfers as a result of a downtime with the central switch in Nigeria.As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts.We are in communication with NIBSS and will share updates as soon as possible.We apologize for any inconvenience this might cause.
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 05/20/2026 10:17AM
We are experiencing an increase in failures on inward **(_Pay with Transfer and Dedicated Virtual Accounts)_** and outward Transfers as a result of a downtime with the central switch in Nigeria.As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts.We are in communication with NIBSS and will share updates as soon as possible.We apologize for any inconvenience this might cause.
MONITORING
4 days ago - at 05/20/2026 10:34AM
Our processing partner has implemented a fix and we're monitoring the system.
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