Outage in Paystack

Ghana: MTN Intermittent USSD push downtime

Resolved Minor

May 20, 2026 - Started 3 days ago - Lasted about 13 hours

Incident Report

We're currently experiencing intermittent issues with MTN Mobile Money transactions due to USSD push failures on MTN's platform. As a result, some customers may not receive the USSD prompt to authorize their payments, causing transactions to fail.Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We'll share further updates as soon as they are available.

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Latest Updates ( sorted recent to last )

IDENTIFIED 4 days ago - at 05/20/2026 04:00PM

RESOLVED 3 days ago - at 05/20/2026 07:39PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 05/20/2026 08:10PM

We are continuing to work on a fix for this incident.

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