Outage in PayU Latam

Payments API

Resolved Minor
October 15, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Estimado Cliente Desde las 20:27 GMT -5 estamos presentando problemas con la plataforma PAYU en Latam Estamos trabajando junto con nuestro Equipo de soporte de para obtener una pronta solución. Los clientes que hagan uso del servicio pueden estar experimentando problemas transaccionales, nos disculpamos por cualquier inconveniente que esto pueda estar causando Cordialmente, Servicio al cliente de PayU. Dear Customer Since 20:27 GMT - 5 we are experiencing problems with the PAYU PLATFORM IN LATAM We are working together with our Support Team to obtain a prompt solution. Customers using the service may be experiencing transactional issues, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Components affected
PayU Latam PayU Web Checkout PayU Latam PayU Payments API

Need to monitor PayU Latam outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/15/2023 02:22AM

Dear Customer,



Since 21:13 GMT - 5 the incident has been resolved, the PAYU PLATFORM IN LATAM is operating with high transactional approval.



Sincerely,
PayU customer service.

INVESTIGATING about 2 years ago - at 10/15/2023 01:43AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/15/2023 01:36AM

Estimado Cliente

Desde las 20:27 GMT -5 estamos presentando problemas con la plataforma PAYU en Latam
Estamos trabajando junto con nuestro Equipo de soporte de para obtener una pronta solución. Los clientes que hagan uso del servicio pueden estar experimentando problemas transaccionales, nos disculpamos por cualquier inconveniente que esto pueda estar causando

Cordialmente,
Servicio al cliente de PayU.



Dear Customer

Since 20:27 GMT - 5 we are experiencing problems with the PAYU PLATFORM IN LATAM

We are working together with our Support Team to obtain a prompt solution. Customers using the service may be experiencing transactional issues, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.

Latest PayU Latam outages

Degradation with Payment ACH-PSE AVANZA in COLOMBIA - 1 day ago
Incident with Payment PROCESOS MC PE - 2 days ago
Degradation with Payment MOVII COLOMBIA - 2 days ago
Degradation with Payment PRISMA in ARGENTINA - 6 days ago
Degradation with Payment CREDIBANCO in COLOMBIA - 7 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook