Persona status updated
Persona is working normally
This chart shows the number of user-reported issues for Persona service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Persona users are reporting performance issues or downtime. The map shows recent outages from around the world.
Persona Outage MapSee what users are saying about Persona issues that impacted them and how they are affected by the outage.
Linda - Trying to verify linkedin account. After selecting country, when I click on verify with persona I get “Something unexpected happened”.
Emily - Persona not working for identity verification.
Audrey - Taking photo of passport but never being able to upload..
Joe - Attempting to verify identity times out.
Sara - This app stopped working for me on Sunday 1/5. It still isn’t functioning. I have sent 3 messages to support. I deleted and reinstalled the app in case there was an update that didn’t process. Everything was working fine until all of a sudden it’s been five days. I’m worrying. This app will never....
Vicki - There seems to be a bug. I am trying to edit a video and it just closes.
Morgan - Trying to use Persona through LinkedIn and it says something unexpected happened every time I try..
Jason - Persona is not working on the spark app for iOS. .
Kristin - Keeps returning a 400 error after uploading license and facial scan while trying to schedule home tours. .
Cheryl - ID verification not working on etsy and chat is not loading on persona website .
In the last 90 days, Persona had 8 incidents with a median duration of 1 hour 30 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 143 incidents since started monitoring Persona status in September 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Persona outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Persona is investigating reports with problems within the platform and will update in the next 5 ...
|
Jan 15, 2026 at 04:00 PM UTC
|
about 1 hour |
|
Starting at 15:06 UTC, customers may experience increase 500 error responses from Persona due to ...
|
Dec 19, 2025 at 05:42 PM UTC
|
about 2 hours |
|
We're currently investigating p90 elevated response times in our APIs.
|
Nov 18, 2025 at 10:01 PM UTC
|
about 1 hour |
|
A global Cloudflare outage is impacting some Persona websites. Users may see a notice to "Please ...
|
Nov 18, 2025 at 02:01 PM UTC
|
40 minutes |
|
We're experiencing degraded performance for US address components in the inquiry UI flow. Our tea...
|
Nov 10, 2025 at 08:45 PM UTC
|
20 minutes |
|
A subset of HTTPs requests made using the "Make HTTPS Request" action inside a Persona workflow h...
|
Nov 03, 2025 at 06:08 PM UTC
|
about 4 hours |
|
We are investigating increased latencies on webhook responses for US-based organizations.
|
Oct 24, 2025 at 11:32 PM UTC
|
about 2 hours |
|
We're currently investigating elevated response times across the US and EU regions. We'll post an...
|
Oct 24, 2025 at 06:36 PM UTC
|
about 5 hours |
|
Starting 15:22 UTC we saw increased cancellations for TIN verifications across the Persona platfo...
|
Oct 07, 2025 at 04:15 PM UTC
|
about 2 hours |
|
Between 18:04 and 18:10 UTC, we saw elevated response times and errors for portion of the Persona...
|
Oct 06, 2025 at 09:51 PM UTC
|
22 minutes |
Check the current status of the 7 components, services, or regions being monitored for Persona.
| Component | Status | Details |
|---|---|---|
| Android SDK status | OK | View details |
| API status | OK | View details |
| Dashboard status | OK | View details |
| iOS SDK status | OK | View details |
| Reports status | OK | View details |
| Web SDK status | OK | View details |
| Workflows status | OK | View details |
IsDown has maintained continuous monitoring of Persona, a Identity & Authentication solution, since September 2021. Our database contains 143 documented incidents from the past 4 years, giving us deep insight into Persona's reliability patterns and typical resolution times. We parse Persona's official status page across all 7 components, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.
When Persona experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Persona and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Persona (and 5,420+ other services) for issues. We collect the status and outage information across all 7 Persona components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Persona and other services, focusing only on those affecting your business.
IsDown checks Persona official status page for major/minor outages or downtimes. A major outage is when Persona experiences a critical issue that severely affects one or more services/regions. A minor incident is when Persona experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Persona outage, we send you an alert and update your dashboard and status page.
Persona and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Persona status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Persona and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Persona but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Persona and other services.
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IsDown integrates with 20+ tools. Connect the status of Persona and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Persona down?'
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Need similar to Downdetector Persona alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Persona outages, IsDown monitors Persona's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Persona status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Persona in a single dashboard. | ||
| Instant Persona outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Persona official status and user-reported issues. | ||
| Maintenance feed for Persona | ||
| Granular alerts filtering by Persona components and regions. |
14-day free trial • No credit card required
Persona isn't down. You can check Persona status and incident details on the top of the page. IsDown continuously monitors Persona official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Persona is currently operational. You can check Persona status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Persona being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Persona official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Persona last outage was on January 15, 2026 with the title "Increased 500 errors"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Persona and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Persona is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Persona's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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