Outage in Plivo

Delivery delay on Outbound toll-free MMS towards T-Mobile phone numbers in the US

Resolved Minor
July 16, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing outbound toll-free MMS delivery delays towards T-Mobile phone numbers in the US region. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #68074
Components affected
Plivo MMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 07/16/2024 10:09PM

This incident has been resolved.

MONITORING 8 months ago - at 07/16/2024 08:20PM

Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING 8 months ago - at 07/16/2024 06:59PM

Dear Valued Customer,

One of our carrier partners is currently observing outbound toll-free MMS delivery delays towards T-Mobile phone numbers in the US region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#68074

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