Prisma by Palo Alto status updated
Prisma by Palo Alto is having a major outage
Log Viewer Outage - EU Prod (SP-439) : Strata Cloud Manager
This chart shows the number of user-reported issues for Prisma by Palo Alto service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Prisma by Palo Alto users are reporting performance issues or downtime. The map shows recent outages from around the world.
Prisma by Palo Alto Outage MapSee what users are saying about Prisma by Palo Alto issues that impacted them and how they are affected by the outage.
Troy - Prisma Access browser (PAB) built-in password manager is not functional. No autofill is occurring and thew password manager interface shows the listed/stored password entries but no credentials can be seen upon expanding the list.
Neil - no reliable connections - and corp tuned the laptop that the only connections are via palo..
In the last 90 days, Prisma by Palo Alto had 24 incidents (10 major outages and 14 minor incidents) with a median duration of 3 hours 18 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 244 incidents since started monitoring Prisma by Palo Alto status in September 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Prisma by Palo Alto outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating an issue with Advanced WildFire affecting Prisma Browser users (SP-320) : Pr...
We are currently investigating an issue affecting Browser Productivity Features
Status: Investig...
|
Jan 13, 2026 at 11:45 AM UTC
|
about 1 hour |
|
We are currently investigating an issue affecting Configuration
Status: Investigating
Severity: ...
|
Jan 13, 2026 at 06:46 AM UTC
|
about 1 hour |
|
We are currently investigating an issue affecting Browser Access
Status: Investigating
Severity:...
|
Jan 05, 2026 at 03:33 PM UTC
|
about 5 hours |
|
We are currently investigating an issue affecting Browser Access
Status: Investigating
Severity:...
|
Jan 05, 2026 at 03:33 PM UTC
|
about 5 hours |
|
We are currently investigating an issue affecting Browser Access
Status: Investigating
Severity:...
|
Jan 05, 2026 at 02:39 PM UTC
|
about 6 hours |
|
Prisma Browser - investigating failure to start for a subset of browsers running the latest engin...
We are currently investigating an issue affecting Browser Access
Status: Investigating
Severity:...
|
Dec 30, 2025 at 10:35 AM UTC
|
about 2 hours |
|
New Onboarding, Autoscaling and Commit failures for Prisma Access App-Id Cloud Engine customers (...
We are currently investigating an issue affecting Configuration
Status: Investigating
Severity: ...
|
Dec 29, 2025 at 07:13 PM UTC
|
18 minutes |
|
We are currently investigating an issue affecting Visibility & Insights, Visibility & Reporting
...
|
Dec 18, 2025 at 03:21 AM UTC
|
about 18 hours |
|
We are currently investigating an issue affecting Admin Console
Status: Monitoring
Severity: Deg...
|
Dec 14, 2025 at 10:40 AM UTC
|
about 1 hour |
IsDown aggregates scheduled maintenances for Prisma by Palo Alto. Currently, there are 83 more maintenances scheduled.
Scheduled for January 19, 2026 at 02:00 PM EET · until 06:00 PM EET
Scheduled maintenance for Alarms & Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics & Stats, Topology, UI & Portal Access Status: Scheduled Scheduled Window: January 19, 2026, 12:00 - 16:00 (UTC) Affected Locations: Sy...
Scheduled for January 23, 2026 at 06:30 PM EET · until 02:30 AM EET
Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End. Status: Scheduled Scheduled Window: January 23, 2026, 16:30 - 00:30 (UTC) Affected Locations: Beijing, Ningxia Customer Impact: Prisma Access team will be performing a sch...
Scheduled for January 23, 2026 at 08:00 PM EET · until 10:00 PM EET
Scheduled maintenance for Cloud Identity Engine Status: Scheduled Scheduled Window: January 23, 2026, 18:00 - 20:00 (UTC) Affected Locations: Beijing, Taipei Customer Impact: We have scheduled maintenance for Cloud Identity Engine in Taiwan and C...
Check the current status of the 9 components, services, or regions being monitored for Prisma by Palo Alto.
IsDown has maintained continuous monitoring of Prisma by Palo Alto, a Security Operations solution, since September 2023. Our database contains 244 documented incidents from the past 2 years, giving us deep insight into Prisma by Palo Alto's reliability patterns and typical resolution times. We parse Prisma by Palo Alto's official status page across all 150 components and 9 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Prisma by Palo Alto experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Prisma by Palo Alto and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Prisma by Palo Alto (and 5,420+ other services) for issues. We collect the status and outage information across all 150 Prisma by Palo Alto components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Prisma by Palo Alto and other services, focusing only on those affecting your business.
IsDown checks Prisma by Palo Alto official status page for major/minor outages or downtimes. A major outage is when Prisma by Palo Alto experiences a critical issue that severely affects one or more services/regions. A minor incident is when Prisma by Palo Alto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Prisma by Palo Alto outage, we send you an alert and update your dashboard and status page.
Prisma by Palo Alto and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Prisma by Palo Alto status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prisma by Palo Alto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Prisma by Palo Alto and all their 150 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Prisma by Palo Alto but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Prisma by Palo Alto and other services.
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IsDown integrates with 20+ tools. Connect the status of Prisma by Palo Alto and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Prisma by Palo Alto down?'
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Need similar to Downdetector Prisma by Palo Alto alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Prisma by Palo Alto outages, IsDown monitors Prisma by Palo Alto's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Prisma by Palo Alto status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Prisma by Palo Alto in a single dashboard. | ||
| Instant Prisma by Palo Alto outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Prisma by Palo Alto official status and user-reported issues. | ||
| Maintenance feed for Prisma by Palo Alto | ||
| Granular alerts filtering by Prisma by Palo Alto components and regions. |
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Prisma by Palo Alto is down. You can check Prisma by Palo Alto status and incident details on the top of the page. IsDown continuously monitors Prisma by Palo Alto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Prisma by Palo Alto seems to be having problems. You can check Prisma by Palo Alto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Prisma by Palo Alto might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Prisma by Palo Alto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Prisma by Palo Alto last outage was on January 17, 2026 with the title "Log Viewer Outage - EU Prod (SP-439) : Strata Cloud Manager"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Prisma by Palo Alto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Prisma by Palo Alto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Prisma by Palo Alto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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