Outage in Sage
Sage Corporation Tax - Major Outage
Resolved MajorIncident Report
Summary AI Generated
Sage Corporation Tax experienced a major 8-hour outage that prevented UK customers from accessing personal and corporation tax services, with users encountering "something went wrong while signing in" error messages. The service disruption affected all Sage Corporation Tax components and lasted from early morning until mid-afternoon on April 1st, 2026. The issue was fully resolved and services returned to normal performance with ongoing monitoring to prevent recurrence.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Corporation TaxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/01/2026 04:49PM
The issue is resolved and the services continue to perform as expected.
MONITORING
about 1 month ago - at 04/01/2026 12:51PM
The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.
INVESTIGATING
about 1 month ago - at 04/01/2026 11:10AM
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
INVESTIGATING
about 1 month ago - at 04/01/2026 09:13AM
We have identified an issue preventing UK customers from accessing personal and corporation tax. Customers are presented with “something went wrong while signing in” error message. We are currently investigating.
INVESTIGATING
about 1 month ago - at 04/01/2026 08:54AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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