Outage in Sage
Sage Operations (SO) - Major Outage
Resolved MajorIncident Report
Summary AI Generated
Sage Operations experienced a major outage lasting 9.8 hours that prevented customers in Europe from accessing the service. The incident was identified and investigated by the service team, with monitoring implemented once service was restored. The issue was fully resolved and the service returned to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/19/2026 02:45PM
The issue is resolved and the service continues to perform as expected.
MONITORING
6 days ago - at 05/19/2026 06:23AM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
6 days ago - at 05/19/2026 05:18AM
We have identified an issue preventing customers in Europe from accessing the service.
We are currently investigating.
INVESTIGATING
6 days ago - at 05/19/2026 04:58AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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