Outage in ShipStation

Label creation issues with UPS By ShipStation

Resolved Major
February 28, 2023 - Started about 2 years ago - Lasted 43 minutes
Official incident page

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Outage Details

ShipStation is currently experiencing performance-related issues with UPS By Shipstation services when creating labels. We are aware of the impact this has on you, and we are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!
Components affected
ShipStation Carrier Integrations
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/28/2023 08:43PM

Thank you for your patience throughout this issue. Our engineers have resolved the UPS errors when creating labels! Please contact our support team if you are still experiencing related issues.

INVESTIGATING about 2 years ago - at 02/28/2023 08:31PM

Thank you for your patience, we are continuing to investigate the issue. We will provide an update once we have one!

INVESTIGATING about 2 years ago - at 02/28/2023 08:00PM

ShipStation is currently experiencing performance-related issues with UPS By Shipstation services when creating labels. We are aware of the impact this has on you, and we are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!

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