Outage in Sinch
Delivery Issue Norway - Ice
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced delivery issues with their Norway - Ice SMS service from May 18, 2026 at 22:11 UTC to May 20, 2026 at 08:29 UTC. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for SMS services in the EMEA region. The issue was resolved after approximately 34 hours of service disruption.
We are currently observing delivery issues in Norway - Ice
Incident Start Time: 2026-05-18 22:11 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/20/2026 08:45AM
This incident has been resolved.
Incident Start Time: 2026-05-18 22:11 UTC
Incident End Time: 2026-05-20 08:29 UTC
INVESTIGATING
5 days ago - at 05/20/2026 07:41AM
We are currently observing delivery issues in Norway - Ice
Incident Start Time: 2026-05-18 22:11 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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