Outage in Sinch
Delivery Issue Peru - Nextel
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues in Peru affecting the Nextel network from 16:03 to 19:49 UTC on May 20, 2026. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for SMS services in the LATAM region. The service was restored after 2.5 hours of investigation and remediation efforts.
We are currently observing delivery issues in Peru - Nextel
Incident Start Time: 2026-05-20 16:03 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/20/2026 08:03PM
This incident has been resolved.
Incident Start Time: 2026-05-20 16:03 UTC
Incident End Time: 2026-05-20 19:49 UTC
INVESTIGATING
4 days ago - at 05/20/2026 07:59PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/20/2026 06:41PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/20/2026 05:37PM
We are currently observing delivery issues in Peru - Nextel
Incident Start Time: 2026-05-20 16:03 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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