Outage in Sinch
Sinch Voice API and SIP Trunk Calling - Service Interruption
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a brief service interruption affecting voice calls originating via API and SIP trunk, impacting data calling, SIP trunk, PSTN phone calling, and video calling services. The incident occurred on May 21, 2026, from 14:30 to 15:45 UTC, lasting approximately 1 hour and 15 minutes. All services were fully restored and the incident was resolved.
Sinch experienced a brief interruption in voice calls that originate both via API and SIP.
Incident Start Time: 2026-05-21 14:30 UTC
Incident Restoration Time: 2026-05-21 15:45 UTC
Please note all services have been restored at this time.
If you experience further issues or need additional information, please reach out to us at support@sinch.com.
Components affected
Sinch Data Calling Sinch SIP Trunk Sinch Phone Calling (PSTN) Sinch Video CallingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/21/2026 09:38PM
This incident has been resolved.
Incident Start Time: 2026-05-21 14:30 UTC
Incident End Time: 2026-05-21 15:45 UTC
MONITORING
3 days ago - at 05/21/2026 04:57PM
Sinch experienced a brief interruption in voice calls that originate both via API and SIP.
Incident Start Time: 2026-05-21 14:30 UTC
Incident Restoration Time: 2026-05-21 15:45 UTC
Please note all services have been restored at this time.
If you experience further issues or need additional information, please reach out to us at support@sinch.com.
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