Outage in Skilljar

Degraded Performance - Admin Dashboard page timeouts

Resolved Minor
May 14, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

We're aware of the ongoing issue with the Admin Dashboard where certain pages are timing out, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Components affected
Skilljar Admin Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/15/2024 11:09PM

The identified issue with page timeouts on the Admin Dashboard has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

MONITORING 5 months ago - at 05/15/2024 09:32PM

A fix has been implemented for the identified issue impacting the Admin Dashboard causing certain pages to time out, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

INVESTIGATING 5 months ago - at 05/15/2024 05:19PM

We are continuing our investigation of this issue and have identified several potential causes. Updates will be provided as more information becomes available. Thank you for your patience and understanding.

INVESTIGATING 5 months ago - at 05/15/2024 12:02AM

We are continuing our investigation of this issue and have identified several potential causes. Updates will be provided as more information becomes available. Thank you for your patience and understanding.

INVESTIGATING 5 months ago - at 05/14/2024 08:33PM

We're aware of the ongoing issue with the Admin Dashboard where certain pages are timing out, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

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