Outage in SMS Magic
Carrier Partner Incident - Short Code (Route 1) Delivery Receipt Delays
Resolved MinorIncident Report
Start Time : May 14, 2026 - 13:24 PDT
There is a carrier-partner incident currently impacting short code (route 1) services.
Customers may experience intermittent delivery receipt delays impacting inbound (MO) via short code (route 1).
The cause of this issue is under investigation at this time.
Components affected
SMS Magic Message Delivery ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/14/2026 09:19PM
Incident resolved
Monitoring for the issue impacting short code (route 1) services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : May 14, 14:12 PDT
INVESTIGATING
9 days ago - at 05/14/2026 08:37PM
Start Time : May 14, 2026 - 13:24 PDT
There is a carrier-partner incident currently impacting short code (route 1) services.
Customers may experience intermittent delivery receipt delays impacting inbound (MO) via short code (route 1).
The cause of this issue is under investigation at this time.
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