Charts Loading Slowly

Charts are now loading as expected, and customer impact is no longer observed.

Customer impact is no longer observed for the issue causing charts to load slowly. Our teams have implemented mitigation steps and continue to monitor the environment closely. We will provide another update if there are any changes.

There is no change in the current status. Our teams continue to monitor the situation closely and are actively working to resolve the issue. We appreciate your continued patience and will provide further updates as soon as there are any changes.

Our teams have identified the cause of the issue and are actively working to resolve the impact. We are currently experiencing high latency in alert notifications, which may delay the delivery of alerts. We appreciate your patience as we work to restore normal service as quickly as possible.

We are continuing to investigate this issue.

Charts and dashboards for a subset of customers may be intermittently failing or loading slowly. Datapoint ingest is not affected. We are investigating and will provide an update shortly.