Outage in Telesign

Operator Service Alert - Quality degradation - AT&T - 02/27/2024

Resolved Minor
February 27, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Issue: US Operator - AT&T Quality degradation Date: 02/27/24 Start Time: 03:15AM PST End Time: Ongoing Summary: We currently experience quality degradation toward US operator AT&T . Customers that send SMS messages to AT&T users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.
Components affected
Telesign Operator Alerts

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/27/2024 02:03PM

Date: 02/27/24
Start Time: 03:15 AM PST
End Time: 04:19 AM PST

Summary:
Previously reported quality degradation toward US operator AT&T is resolved.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

INVESTIGATING over 1 year ago - at 02/27/2024 12:01PM

Issue: US Operator - AT&T Quality degradation

Date: 02/27/24
Start Time: 03:15AM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward US operator AT&T . Customers that send SMS messages to AT&T users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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