Outage in Telnyx
Order activation delays in select EU countries
Resolved MajorIncident Report
Summary AI Generated
Telnyx experienced a 6.2-hour outage caused by a downstream vendor issue that prevented number order activations in Italy, Switzerland, Norway, Sweden, Denmark, and Portugal. The incident affected Number Ordering and Number Searching components, with Telnyx suspending number activations in these countries during the outage. The issue was resolved after the downstream vendor restored their services.
Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing.
This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal.
In those countries only, we will refrain from activating number orders until the outage is resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/22/2026 09:16PM
This incident has been resolved.
MONITORING
1 day ago - at 05/22/2026 03:05PM
Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing.
This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal.
In those countries only, we will refrain from activating number orders until the outage is resolved.
Latest Telnyx outages
Data Connectivity Issues - IMSI1 - about 22 hours ago
API Outage in DC2 - 2 days ago
Messaging - Webhook failures - 2 days ago
Data Connectivity Issues on IMSI1 - 3 days ago
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