Outage in Timely Limited

Timely app experiencing some errors

Resolved Minor
May 21, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

Need to monitor Timely Limited outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Timely Limited, and never miss an outage again.
Start Free Trial

Outage Details

After our issues with Timely running slowly earlier today, we've noticed that a small number of users are still having problems accessing some parts of Timely. Hang tight, our tech team is working hard to identify what’s causing these errors and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.
Components affected
Timely Limited Timely App
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/21/2024 03:42AM

A fix has been applied for this and Pin Switching should now be working for all users.

IDENTIFIED 4 months ago - at 05/21/2024 03:06AM

We believe any on-going errors are restricted only to our pin entry page, for those who have pin-switching enabled. We've already taken steps to sort this out and are confirming whether it has worked for everyone.

INVESTIGATING 4 months ago - at 05/21/2024 02:44AM

After our issues with Timely running slowly earlier today, we've noticed that a small number of users are still having problems accessing some parts of Timely.
Hang tight, our tech team is working hard to identify what’s causing these errors and will apply a fix as soon as possible. If you have any concerns, our support team is happy to assist. Please reach out to us on this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.

Latest Timely Limited outages

Timely Outage - about 2 months ago
Calendar unavailable to some users - about 2 months ago
Slowness for some users - 4 months ago

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime