Outage in Twilio

SMS Delivery Report Delays To Multiple Networks In Mexico.

Resolved Minor
November 23, 2024 - Started about 10 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing delays in receiving message delivery reports to multiple networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 11/23/2024 09:47AM

We are no longer experiencing SMS delivery report delays to multiple networks in Mexico. This incident has been resolved.

MONITORING about 8 hours ago - at 11/23/2024 07:54AM

We are observing recovery in SMS Delivery Report Delays to Multiple Networks in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 11/23/2024 06:08AM

We continue to experience delays in receiving message delivery reports to multiple networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 11/23/2024 05:08AM

We are experiencing delays in receiving message delivery reports to multiple networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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