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Outage in Twilio

Programmable Messaging - Service Interruption With Programmable Messaging for a Percentage of Messaging Services

Resolved Minor
April 27, 2026 - Started about 1 month ago - Lasted 32 minutes
Official incident page

Incident Report

Summary AI Generated

Twilio experienced a service interruption affecting a percentage of Messaging Services where messages failed to honor the {force-opt-in} parameter. The issue impacted Twilio's Programmable Messaging functionality for 32 minutes. The service interruption was resolved and messaging services returned to normal operation.

We are investigating a service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. We expect to provide another update in 60 minutes or as soon as more information becomes available
Components affected
Twilio Messaging Services

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/27/2026 04:59AM

We are no longer seeing service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. This incident is Resolved.

INVESTIGATING about 1 month ago - at 04/27/2026 04:28AM

We are investigating a service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. We expect to provide another update in 60 minutes or as soon as more information becomes available

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