Outage in Twilio
SIP Registration Failure on iOS Bria Softphone
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SIP registration failures affecting iOS Bria Softphone users, who encountered 503/32008 errors while PC and Android devices with identical configurations worked normally. After a 1.9-hour investigation, Twilio determined their services were operating correctly and the issue was specific to the interaction between Bria iOS and the Twilio registrar. The incident was resolved with confirmation that Twilio infrastructure remained fully functional throughout.
We are currently investigating a service disruption that is causing SIP registration failures with 503/32008 errors on iOS Bria Softphone, while the same configurations work on PC and Android devices. The current workaround is to use a PC or Android device for SIP registration. We expect to provide another update in 2 hours or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/04/2026 09:54AM
Following a thorough investigation, we can confirm that Twilio’s services are operating as expected. The SIP registration issue appears to be specific to the interaction between Bria iOS and the Twilio registrar. No action is required for other platforms, and Twilio infrastructure is fully functional.
IDENTIFIED
about 1 month ago - at 05/04/2026 08:03AM
We are currently investigating a service disruption that is causing SIP registration failures with 503/32008 errors on iOS Bria Softphone, while the same configurations work on PC and Android devices. The current workaround is to use a PC or Android device for SIP registration. We expect to provide another update in 2 hours or as soon as more information becomes available.
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