Outage in Twilio
SMS Delivery Delays from Twilio to Multiple Networks in South Africa
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to multiple network subscribers in South Africa for 11.4 hours. The issue affected Twilio customers sending SMS messages to recipients on various South African mobile networks. The incident was resolved after the team identified the root cause and implemented a fix, with SMS delivery returning to normal operations.
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/06/2026 09:18AM
The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in South Africa is operating normally.
MONITORING
about 1 month ago - at 05/06/2026 07:26AM
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 05/06/2026 06:36AM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 05/06/2026 02:30AM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 05/06/2026 12:22AM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 1 month ago - at 05/05/2026 11:21PM
Twilio customers may be experiencing SMS Delivery Delays between Twilio Numbers and Multiple Networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
INVESTIGATING
about 1 month ago - at 05/05/2026 10:57PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 05/05/2026 09:57PM
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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