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Outage in Twilio

SMS Delivery Delays from Twilio to Panhandle Telecommunication Systems Inc. United States

Resolved Minor
May 11, 2026 - Started 29 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Panhandle Telecommunication Systems Inc. network subscribers in the United States, affecting all North American SMS services including long codes, short codes, and toll-free numbers. The incident lasted 5 minutes and was classified as minor, with Twilio's team actively investigating the issue.

Twilio customers may be experiencing SMS delivery delays from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio SMS Short Code, North America Twilio SMS Toll-Free, North America

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 05/11/2026 04:28PM

The incident has been resolved and SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States is operating normally.

MONITORING 29 days ago - at 05/11/2026 04:10PM

We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING 29 days ago - at 05/11/2026 02:08PM

We have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 29 days ago - at 05/11/2026 01:12PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Panhandle Telecommunication Systems Inc. network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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