Outage in Twilio
Twilio Accounts May Not Be Able to Capture Speech Using <gather>
Resolved MinorIncident Report
Summary AI Generated
Twilio investigated a potential issue where accounts might not be able to capture speech using the "gather" verb in TwiML. After a 46-minute investigation, Twilio determined there was no noticeable customer impact and confirmed all systems were operational.
We are currently investigating an issue where Twilio accounts may not be able to capture speech using "gather" verb. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio TwiMLTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/13/2026 10:10PM
We have fully investigated the issue where Twilio accounts may not be able to capture speech using "gather" verb, and it was determined that there is no noticeable customer impact. All systems are operational.
INVESTIGATING
26 days ago - at 05/13/2026 09:25PM
We are currently investigating an issue where Twilio accounts may not be able to capture speech using "gather" verb. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Twilio outages
SMS Delivery Receipt Delays from Twilio Phone Numbers to Odido Netherlands - about 7 hours ago
On Call Engineers are Investigating - about 9 hours ago
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in United Kingdom - about 9 hours ago
SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia - about 23 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
