Outage in Twilio
SMS Delivery Delays from a Subset of Twilio Phone Numbers to SCO Mobile Pakistan
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays from a subset of phone numbers to SCO Mobile network subscribers in Pakistan for 3.4 hours. The issue affected SMS services in the APAC region, causing delayed message delivery to users on the SCO Mobile network. Twilio identified the root cause and resolved the incident, with SMS delivery returning to normal operations.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/14/2026 08:03AM
The incident has been resolved and SMS delivery from a subset of Twilio to SCO Mobile network subscribers in Pakistan is operating normally.
MONITORING
26 days ago - at 05/14/2026 06:15AM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
26 days ago - at 05/14/2026 05:42AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
26 days ago - at 05/14/2026 04:41AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
26 days ago - at 05/14/2026 04:40AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to SCO Mobile network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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