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Outage in Twilio

One Console Voice Sip Domain Regional Pages Degraded

Resolved Minor
May 19, 2026 - Started 21 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Twilio's One Console Voice SIP Domain regional pages experienced issues preventing customers from accessing SIP Domain details for resources created in the au1 and ie1 regions, with error messages blocking the display of domain information. The incident lasted 49 minutes before engineers resolved the problem and restored normal functionality to the affected regional pages.

Our monitoring systems have detected a potential issue with One Console Voice SIP Domain regional pages. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio Other

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/19/2026 04:08PM

Issue with One Console Voice SIP Domain regional pages has been resolved and is operating normally at this time.

IDENTIFIED 21 days ago - at 05/19/2026 03:38PM

Customers trying access SIP Domains details created on au1 and ie1 regions are facing an error that prevents the details from being displayed on OneConsole. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 05/19/2026 03:21PM

Our monitoring systems have detected a potential issue with One Console Voice SIP Domain regional pages. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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