Outage in Twilio
Voice Call Failures from Network Subscribers to a Subset of Twilio Singapore Phone Numbers
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced voice call failures affecting calls from network subscribers to a subset of Singapore phone numbers, impacting Voice services in the APAC region for 5.4 hours. The issue affected multiple carrier networks attempting to reach Twilio customers' Singapore numbers. Twilio's team identified the root cause and resolved the connectivity problems.
Twilio customers may be experiencing voice call failures from network subscribers on multiple networks to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/02/2026 12:58PM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
7 days ago - at 06/02/2026 10:42AM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
7 days ago - at 06/02/2026 08:35AM
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
7 days ago - at 06/02/2026 07:34AM
Twilio customers may be experiencing voice call failures from network subscribers on multiple networks to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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