Outage in Twilio
Voice Call Silent and One-Way Audio From a Subset of Twilio United Kingdom Phone Numbers to United Kingdom
Resolved MinorIncident Report
Summary AI Generated
Twilio customers experienced silent and one-way audio issues when making voice calls from a subset of UK phone numbers to UK network subscribers. The incident affected Twilio's Voice service in the Europe region for 32 minutes. The issue was resolved and voice calls from the affected UK phone numbers returned to normal operation.
Twilio customers may be experiencing voice call silent and one-way audio from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/02/2026 03:29PM
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally.
Invalid incident
INVESTIGATING
7 days ago - at 06/02/2026 02:59PM
Twilio customers may be experiencing voice call silent and one-way audio from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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